Process Automation Accredited Professional Exam covers Process Automation capabilities of Salesforce. (Process Builder, Approval Process, Flow, Workflow, Einstein Next Best Action)

About the Exam

  • Content: 60 multiple-choice / multi-select questions
  • Passing Score: 41 out of 60 questions
  • Registration Fee: $150 ($75 until Jan 31, 2022), plus applicable taxes
  • Retake Exam Fee: $75, plus applicable taxes

Process Automation Accredited Professional Exam Outline

Flow Basics:
Given a scenario, choose the right automation tool
Describe how and when to useFlow Builder and Process Builder
Describe how and when to use Approvals
Tools and Best Practices:
Elaborate on the capabilities, limitations, components, and elements of process automation tools
Explain the options and steps involved in creating Flows, Processes, and Approvals
Describe automation best practices
Testing, Distribution, and Monitoring:
Identify test casesDescribe declarative distribution options
Describe monitoring capabilities including Flow Interviews
Use Cases:
Map process automation capabilities to specific requirements for various use cases including sales, service, and portals
Process Automation Accredited Professional Exam Outline

Exam Study Course

Exam curriculum is available on Salesforce Partner Learning Camp. Please refer to Accredited Professional Partner Community Page for details.

Process Automation Accredited Professional Exam Important Topics

  • Set Time options for Scheduled Actions
  • Flow Types
  • Steps to use Logic Elements in a Flow (Assignment, Decision, Loop, Collection Sort)
  • Approval Process Actions (Initial Submission, Final Approval, Final Rejection, Recall)
  • Options for responding to Approval Requests (Approve / Reject Button on UI, Email, Chatter)
Process Automation Accredited Professional

Additional Resources

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